Frequently Asked Questions

Since 1998, has been the home gardener’s and landscapers trusted source to buy plants online. Our Collection includes tired and true commodities and exclusive branded flowering shrubs, such as Encore AzaleaDrift Ground Cover Rosesthe Southern Living Plant CollectionEndless Summer Hydrangeas, and the Knock Out Rose Series.

Grown and shipped from the same location, each of your plants is carefully selected at the peak of quality and shipped directly to your doorstep. Our collection changes seasonally; please check back often to find new and exciting plants for your garden!

The majority of orders will be shipped the following day unless ordered on Thursday evening or Friday, or if there are weather conditions beyond our control that prevent shipping. Thursday and Friday orders will be shipped out at the beginning of the following week. You will receive an email confirmation with your tracking number on the day that your plants are shipped. Orders that are going to California, Oregon, or Washington have to be delayed by a day for additional environmental regulatory processing.
All plants are shipped by standard UPS or FedEx ground service. Visit for more details
The containers are bagged to prevent soil spilling and then placed in secure shipping boxes. Read more about our shipping and packaging process.
We guarantee live healthy plants at the time of delivery. View our complete guarantee.
All plants shipped are in 1, 2 or 3-gallon containers as listed in the product name.
No, but we do recommend for Southern Living Plant Collection Bulbs.
Currently, we do not have someone to answer the phone all day every day so if you need to contact us please email and we will contact you ASAP. Response times vary, but we respond to all inquiries and questions within 24 hours and most times within the hour.

Here is a map generated from the shipping estimator from UPS with estimated shipping times from our area to yours.